AI & Automation
Botpress
Enterprise-grade AI agent platform for advanced customer support and helpdesk automation.
AI AgentsCustomer SupportAutomation
- Pricing model
- Free tier available with usage-based plans; no per-seat costs
- Compliance
- SOC 2 compliant and GDPR compliant
- Infrastructure
- Built on AWS with automatic scaling
What they do
Botpress is an enterprise-grade AI agent platform that builds autonomous support agents capable of executing multi-step workflows like refunds, account updates, and order corrections. GoHighLevel agencies can use Botpress to handle complex customer support tickets beyond simple canned responses, reducing call and ticket volumes for their clients. It features a visual builder, native integrations, knowledge bases, and a seamless human escalation handoff.
What you get
- Visual AI agent builder with natural language capabilities
- Autonomous multi-step workflows for actions like refunds and account updates
- Knowledge bases and dynamic tables for context retention
- Seamless human handoff with full conversation history
- Botpress Desk for full ticket management and helpdesk capabilities
How agencies use it
- 1Automating complex customer support tickets and refunds with AI agents
- 2Integrating advanced knowledge bases and multi-step workflows into client helpdesks
- 3Executing smooth human handoffs with full conversation history and context
Future-proof your agency
Build your HighLevel stack the right way
Start your extended HighLevel trial through GHL HQ, and join the community where agency owners share the tools, snapshots, and systems that actually work.